About Us:
The Central Valley Suicide Prevention Hotline (CVSPH) took their first call on January 17, 2013. In January 2014, CVSPH received National Accreditation being recognized as a best practice call center by the American Association of Suicidology.
CVSPH is a program under Kings View and operates 24/7, 365 days of the year, including holidays.
CVSPH serves the CVSPH local crisis line in the Central Valley, a culturally diverse group. We also take calls for the 988 Suicide
The Lifeline helps individuals who are in crisis and are having suicidal ideation. Each counselor is trained to safety plan, provide support, guidance and local resources.
The 988 Suicide & Crisis Lifeline is here and ready to help.
CVSPH is 1 of 12 call centers in the state of California that takes calls for the 988 Suicide & Crisis Lifeline.
The 988 Suicide & Crisis Lifeline provides free and confidential support for anyone experiencing a suicidal, mental health, and/or substance use crisis.
People of all ages who need help for themselves or a loved one can call, text, or chat 24/7.
Call
Call 988
Text
Send a text message to 988
Chat
Use the chat feature at 988lifeline.org
About 988 at cvsph
Individuals who use 988 will connect with the Central Valley Suicide Prevention Hotline, an in-state service with trained counselors who answer calls, texts, and chats. If the Central Valley Suicide Prevention Hotline, is unable to respond quickly, contacts are automatically routed to a backup support center, which may be located in next city or state.
CVSPH counselors are trained to reduce stress, provide emotional support, and connect people with local resources.
Use of the CVSPH Lifeline is available at no cost to anyone who reaches out.
The CVSPH Lifeline is not able to send an in-person response directly. An in-person response requires a transfer to another service and could involve law enforcement.
Calls, texts, and chats with CVSPH are kept confidential between the person and counselor, unless there is imminent danger for the person or others.
About the cENTRAL VALLEY SUCIDE PREVENTION HOTLINE
The CVSPH is the Central Valley's 988 Suicide & Crisis Lifeline service, answering calls, texts, and chats that come from residents throughout the Central Valley and surrounding rural areas.
The counselors at the Central Valley Suicide Prevention Hotline are trained to listen and support people through their distress with a focus on de-escalation and coping skills.
The Central Valley Suicide Prevention Hotline has some bilingual counselors and staff. Third party interpreters for over 240 languages and dialects are available 24/7 for calls to 988.
The Central Valley Suicide Prevention Hotline answers and responds to calls, texts, and chats as quickly as possible to minimize wait times between initial contact and counseling.
What happens when you contact the 988 Suicide & Crisis LIFELINES?
Person seeking support
Person calls or texts 988 or chats via 988lifeline.org.
Person receives automated response with options for veterans, LGBTQ+ youth and young adults, and Spanish speakers.
Person is connected to a counselor.
For 98% of calls, texts, and chats, person receives support, de-escalation assistance from a crisis, learns new coping skills, acquires local referrals, and may receive a follow-up call.
If there is a high concern of imminent risk to self or others, the person receives a required wellness check from law enforcement.
If there is imminent risk of serious harm to self or others, the person receives a required emergency law enforcement and medical response.
NOTE: If you or someone you know is in imminent danger, call 911, not 988.
